Users frequently run across various error codes in the 15xxx series of errors. QuickBooks Error 15225 is one such error observed when installing the recent updates for QuickBooks Desktop. In this post, all the potential root causes and fixes for QuickBooks error 15225 shall be discussed elaborately.
Causes leading to QuickBooks Error 15225
The current version of the digital signature certificate might be outdated.
A firewall or other security software may contribute to this error.
The recent installation of QuickBooks was incomplete.
The Windows Registry may be damaged.
Corruption in the QuickBooks files may cause error 15225 in QuickBooks.
Ways to fix QuickBooks Error 15225
Fix 1: Update QuickBooks in Safe mode
• Restart the PC first. While the system is being restarted, keep pressing the F8 key to reveal the Advanced Boot Options.
• Herein, choose Safe Mode with Networking, and then press the Enter key.
• Run the QuickBooks desktop.
• After that, click on the Help menu and then choose Update QuickBooks Desktop.
• Click on Update Now.
• Follow up by clicking on Get Updates.
• After downloading the updates, restart the QuickBooks to install the updates.
Fix 2: Add Intuit as a Trusted Website
• The first step is starting Internet Explorer. Press Windows + R on the keyboard once Internet Explorer has launched to bring up the Run command.
• Now navigate to the Internet Options.
• Select the Security tab next and then head to Sites option.
• Click on Trusted Sites.
• Add the following sites:
‘https://www.intuit.com’ and
‘https://www.intuit.ca’.
• Next, select the Add option.
• Check the box next to "All sites in this zone".
• After that, click on Ok.
Fix 3: Disable Firewall
• Click on the Start menu.
• Head to Settings and choose the Update and Security option.
• Click on the Windows Security option.
• Now choose the Network Protection and Firewall.
• Tap on each domain, private network, and public network separately and disable the Microsoft Defender Firewall for all network types.
• Return to the QuickBooks website and attempt upgrading the application again.
Fix 4: Update digital signature certificates
• Access the directory containing the QuickBooks files. For that, right-click the QuickBooks Desktop icon and choose Properties.
• Now, click on Open File Location.
• Search for the QBW32.exe file in this folder.
• Right-click on the file and choose Properties.
• Choose Intuit Inc. from the list under the Digital Signature option.
• After that, choose the Details tab.
• Next, choose the View Certificate option in the Digital Signature Details box.
• Right-click the Certificate option and choose the option to Install Certificate.
• Click on Next, followed by hitting on Finish.
• Now try to update QuickBooks.
Fix 5: Clean installing QuickBooks
• To begin, open the Control Panel in the Windows start menu.
• Then, open the Programs and Features option and choose QuickBooks.
• After that, choose Uninstall/Change, then click on Uninstall.
• Now, remove the accounting program by following the on-screen directions.
• After the installation procedure is finished, restart your computer.
• Re-Install QuickBooks and enter the correct license and product keys when prompted for the same.
• Now check to see whether Error 15225 in QuickBooks got resolved.
This post should help users in fixing Error 15225 in QuickBooks. You may contact our QuickBooks specialists at the helpline 1-800-761-1787 in order to get all your queries resolved.
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