QuickBooks error message Company file is missing or cannot be located gets revealed while users try to access their company files. This error directly reflects that the company file is corrupted. Besides that, cause other causes can also be attributed to this error.
This article contains all the major causes and the troubleshooting methods essential to fix QuickBooks Company file is missing or cannot be found error. Thus, keep an eye to the DIY steps to the end.
Main causes behind Company File Not Found error
• The original company file got deleted from its primary location.
· The company file might be moved from its original folder.
• An extension of the company file might be incorrect (other than the .qbw extension)
Easy Fixes for QuickBooks Company File Missing Error
Follow these quick DIY fixing methods in order to resolve the QuickBooks Company File Not Found Error:
Fix 1: Verify Connectivity of your network
• Click on the Windows and R keys simultaneously.
• The Run Window will pop up.
• Type in ‘cmd’ in it and press the Enter key.
• The command prompt shall open. Within it, type ipconfig/all.
• Follow up by pressing the Enter key.
• Now, make sure to record each server name.
• Subsequently, type ping in the command prompt and hit the Enter key.
• Any packet loss represents connectivity issues that need to be sorted by diagnosing the internet connection. Resetting the router might help.
• However, if there is no packet loss, then users should move to the next Fix.
Fix 2: Manual search for your Company File(s)
• To begin, click on the Start menu.
• Now, type the file extension followed by an asterisk (*) in the Search field.
• Type *.qba for an accountants copy file.
• Or type *qby for an accountants change file.
• Search the directory for files with the specified extension.
• After accessing the company file, right-click it.
• Click on the option to Open File Location.
• The file should be located in the QuickBooks folder and not in any other location.
Fix 3: Use the appropriate way to access a Specific file
Steps to access a backup file:
• Click on the File menu.
• Choose the Open or Restore Company option.
• Click on Restore a Backup File option.
• Later, click on Next.
• Browse for the Backup file with the .qbb extension and open it.
Steps to open the company file
• Head to the File menu.
• Then, navigate to the Open or Restore Company option.
• Opt for the Company File and then click on Next.
Steps to access Accountant Transfer Copy File
• Opt for the Open or Restore a Company File option in the File menu.
• Choose the option to Convert an Accountant's Copy Transfer File.
• Now, hit on Next.
• The accountant transfer copy file has the .qbx extension.
• Choose the file and then click on Next.
You may also read:How to Fix QuickBooks Error Code 195?
Our expert team hopes that the guidelines discussed in this blog aided users in fixing QuickBooks Company file is missing or cannot be found error. For additional information or for easy resolution of errors, users can call us at the helpline 1-800-761-1787.
Got any technical snags in QuickBooks and not sure how to fix them? Just give a call to our QuickBooks error support team and we shall sort out all the issues in the accounting program.
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