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How to Fix QuickBooks Web Connect Import Errors

Web Connect Import errors encounter while importing the 'QuickBooks Online' file in QuickBooks. While importing QuickBooks files, the software may fail to authenticate the financial institution's information. You encounter this error message when your financial institution cannot verify the file. The principal reason behind this error could be some issue with your QB account or the bank website. There are several other causes behind this QuickBooks web connect import error. There are several methods to fix Web Connect import errors. These have been discussed elaborately in this article.





What causes QuickBooks Web Connect Import Errors?

There can be so many reasons that affect your QuickBooks Desktop's seamless functionality. Some of the chief reasons causing this technical snag include:


  • QuickBooks is running on the old version. As a result, QuickBooks online will not be able to import.

  • If the Credit card Company or bank account is unauthorized by QuickBooks, you will face issues while importing the QuickBooks online file.

  • Corrupted QuickBooks online or Web Connect files.

  • The file you are trying to import is not supported.

  • Importing a file other than the QuickBooks online file can also cause this error.


How to Resolve QuickBooks Web Connect Import Errors?

The 'Web Connect' file can be downloaded from your financial institution's website. To settle this error once and for all, ensure that you follow the below-mentioned steps sequentially.


Step 1: Import.QuickBooks online Files

  • Browse through your Bank's website.

  • Sign in and search out the preferred Web Connect File(.qbo file).

  • Locate company files on QB and import .QuickBooks online files.


Step 2: Steps for Downloading Web Connect Files

  • Locate the QuickBooks File menu and then click on 'Utilities.'

  • Choose the 'Import' option and click on 'Web Connect Files.'

  • Select the saved QuickBooks online file and then click on 'Open.'

  • Click on bank account on the prompt window and choose a preferred account.

  • Click on the 'continue' option to view a dialogue box.

  • Your data got successfully reviewed into QuickBooks.

  • Click on 'Ok.'

  • Search 'Bank Feeds center' and go through the transactions.

Step 3: Verify the file from the Bank

  • Download your '.QuickBooks' file.

  • If you have a different '.QuickBooks online' file, connect with your Bank.

Step 4: Monitor your Bank notifications

  • Check your bank notification requests and confirm identity before QuickBooks data access.

  • While updating and reinstalling QuickBooks, you need to accept and proceed with the confirmations.

  • Log into your Bank's website.

  • Proceed with all the on-screen instructions.

  • Change banking modes.

  • Search for QuickBooks and choose the Banking menu.

  • Go to Bank Feeds and then click on 'Change Bank Feeds' Mode.

  • Search Bank Feeds option and then click on Classic mode.


Step 5: Create a test file

  • Follow the steps to create a test file:

  • Locate the file menu and then select the 'New Company' option.

  • Click on 'Express Start' and type in the associated fields.

  • Embed the word Test to the company name for simplicity.

  • Check the company files by importing.QuicBooks online files.

  • To check any issue with the company file, Import entire transactions into the bank account.

  • If you cannot import files, navigate to settings and see whether there is any issue persisting in some settings.


Once you are done with implementing the steps mentioned above, check if the QuickBooks Web Connect Import Error has been sorted out. If the issue persists, jump to the next step.



Step 6: Locate Company and reset it

  • Head to the Company file.

  • Disconnect the account that has issues associated with it.

  • Reconnect the amount.

  • Once reconnection is complete, re-import '.QBO' file.

  • If you successfully import the required transactions, the error got fixed.


Step 7: Bank Log Files

  • Ensure that you check your bank log files before connecting to the Bank.

  • Get in contact with your Bank's representatives and inquire about your account and Web connect setup.



We expect that this article helped you fix the QuickBooks Web Connect Imports Error successfully. If you found the contents of this article informative, keep engaging with us for indomitable support. Feel free to contact our support team at 1-800-761-1787.

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