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How to Fix QuickBooks Payroll Error Code 15104?

Updated: Aug 13, 2022

QuickBooks error code 15104 is usually seen when there is damaged windows registry entry or in case there is damaged QuickBooks update. It should be noted that the damaged windows registry is considered to be the root cause of the issue like these. If you are facing such an error, then reading this article ahead will surely assist in tackling out the QuickBooks error code 15104.


However, if you are unable to tackle out such an error, then in that case read this article ahead, and contact our tech support team for further assistance.


What causes QuickBooks error 15104?

The QuickBooks error code 15104 can be caused due to the following reasons:


  • In case the user is using QuickBooks in single user mode.

  • Also, if there is damaged Windows registry

  • The user might also face such an error at the time of installation of QuickBooks updates

  • Also, if the installation is incomplete


Essential points to remember

Before heading with the fixation steps, there are essential points to remember, which includes the following. However, if you are using the multi-user mode in QuickBooks, then it is suggested to change to the single ser mode right way. Make sure that the mapped location is correct.


  • The last step is to click on option tab and ensure that the information in the download location is correct.


Methods you need to follow to get rid of the QuickBooks error 15104

You can follow the below methods to get rid of the QuickBooks error 15104.


Method 1: Install and uninstall QuickBooks in selective startup mode

  • Prepare the data

o At first, you need to create a backup of the company file

o Make sure to keep a copy of the QuickBooks desktop product and license information

  • Start the system in selective startup mode


o Under this, the user would have to open the run command and press windows + R

o In the dialog box, type misconfig and then click on ok tab

o Move to the general tab and then select selective startup and load system services

o Head to the services tab and select hide all Microsoft services

o Select disable all option

o Make sure that the hide all Microsoft services are unchecked

o From the list of services, ensure that the windows installer checkbox is selected. If not one, click on the checkbox to choose it

o Hit ok tab

o And select restart on the system configuration window


Move to the normal start up mode


o To open the run command and press Ctrl + R keys.

o Type misconfig and click on ok tab

o Select normal set up in the general tab

o Click on OK tab

o Select restart on the system configuration window


Method 2: Make use of a third-party cleaner program

  • In this method, you need to download and install a third-party cleaner software on the system

  • After it is installed, run the software on window. The application will scan the system and if it finds any issue in the registry entry

  • Ensure that the system is backed up and is rebooted


Method 3: Perform system restore


  • At first, the user needs to open the system restore window on the system

  • Select the restore point

  • Click on the option scan for affected programs

  • The last step is to click on next and then on the finish to complete the restore process.

  • It should be noted that the system restore would not affect in any way the personal files in my computer.


By the end of this article, it is expected that the above stated steps and procedures might be of some help in getting rid of the QuickBooks error code 15104. However, if you are unable to get rid of the issue even after performing the steps above, then in that case feel free contact our QuickBooks payroll technical support team via our helpline i.e., 1-800-761-1787 for any sort of technical help.


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