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Fix “Unable to Print” Problem in QuickBooks Desktop with 3 Proven Steps

QuickBooks is a widely used accounting tool for small to medium businesses to help keep track of business finances. As with most software, there are glitches which can arise due to bugs in the software or small mistakes on the users’ end. QuickBooks users may face problems while printing invoices using QuickBooks and the error messages: “Could not print to printer”, “QuickBooks is not Responding” or “The device is not ready” may show up occasionally. The unable to print problem in QuickBooks is one that occurs commonly due to a variety of reasons.


What Facilities the “Unable to Print” Error


QuickBooks is notorious for its ability to be used from anywhere. The command to print comes from within the software itself and allows one to print documents remotely. The ‘Unable to Print’ issue may arise due to the following reasons:


  • There may be an issue with your temp folder permissions

  • There may be an issue within the software itself

  • The printer may not be configured right: whether it is local, or on a network; settings must be configured right for smooth working

  • The driver information may be inaccurate

  • The printer you are trying to use may not be connected to your computer



Various types of “Unable to Print” Error


There are a few ‘Unable to Print’ errors that may occur while using the QuickBooks software. It is important to know which one you are facing so that you may deal with it effectively.


  • QuickBooks Enterprise Unable to Print Error

  • Unable to Print QuickBooks Invoices and Checks Error

  • QuickBooks 1099 Form Print Issues

  • QuickBooks Printing Problems Checks


The first three can be solved easily by following the resolution methods detailed below. The fourth issue simply indicates that your software needs to be updated to its latest version.


Ways to Deal with the “Unable to Print” Error in QuickBooks


Solution 1: Run the QuickBooks Print and Repair Tool from the QuickBooks Tool Hub


  • First, download and install the newest version (1.5.0.0) of QuickBooks Tool Hub

  • If it is already installed on your device, check its version by launching QuickBooks Tool Hub, opening the Home Tab and checking the bottom of the screen

  • Once installed or updated, open QuickBooks Tool Hub, click on Program Problems and then select the QuickBooks Print and Repair Tool

  • Attempt to print from the QuickBooks Desktop again

  • If the problem persists, you may consider restarting your device. If you continue to face issues, move on to the next solution


Solution 2: Reset your Temp Folder Permissions



  • Click the Windows Key + R to open the RUN command. Then type in %TEMP% and press Enter to open up the Temp Folder

  • Right-click on an empty space within the Temp Folder and select Properties. Click on the Security tab and check if all the user names and groups showing on the tab have Full Control

  • Once permissions have been set to Full Control, save the document within QuickBooks


  • Test print issues by printing your document again. If the problem persists, check whether or not your printer can print outside of QuickBooks


Solution 3: Resolving Various Common Printer Problems


If your printer cannot print outside of QuickBooks, there may be a discrepancy with the printer configuration. Here are a few things you can check to make sure this is not the case.


  • Check if the default printer setup is selected in QuickBooks. Select File and open up the Printer Setup tab from the menu bar in QuickBooks Desktop and verify the correct printer details for each form.

  • Check the specific name of the printer hardware enlisted in Printer Setup against the information on the printer.

  • If your printer is connected via Network, verify the network setting

  • If your printer is Local, then check if the connection between the printer and your device is online.

  • Within QuickBooks Printer Setup, ensure that the name of the printer is entered right. If not, then correct this within your computer’s Printer Setup tab.



You may also read : Fix QuickBooks Not Opening

Wrapping Up!

You should be able to resolve your problems using one of the various solutions listed above. If however, the problem persists, you may consider contacting IT to help with printer issues or feel free to reach a trained QuickBooks professional on our 24x7 support number 8007611787.

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