QuickBooks uses a handful of files to store different types of data. The company file is one of those main files, that carries all the confidential and necessary data of the company. When a user creates a company file, QuickBooks itself creates a file with a .qbw extension. This file carries the company file and account information. Backing up a company file in QuickBooks desktop is a must that too on a regular basis, so as to ensure that all the data is safe and protected. While carrying out this process, the user might bump into certain errors, which might stress the user. Considering those facts, in today’s article, we will be discussing the entire process to fix backup company file issues in QuickBooks desktop.
Why backup company file issues appear?
Backup company file issues in QuickBooks desktop can be seen due to a variety of factors. Out of which, we have tried to list some of the most common factors below:
In case the company file backup is saved to an external disk
Another factor can be if the backup is being restored over an existing company file
Or if there is an .ADR extension in the file’s name
When the size of the company file surpasses 3 GB
Moreover, if any other program is running in the background scanning QuickBooks
Quick fixes to backup company file issues in QuickBooks desktop
There can be a handful of the techniques that one can easily implement, in order to get rid of the backup company file issues. Let us explore each of the methods one by one:
Method 1: Verifying true backup file
The very first method one can opt for, to get rid of backup company file issues is to verify true backup file. The steps involved in this are:
At first, the user should keep a note that the file should be less than 6 MB. The users are supposed to verify or check the file size, after the company file backup is done
And then, right click the file option and also click on the properties tab, simply to verify the file size
At last, in case the file size is less than 6 MB, then the file is not a true backup file, and in such an scenario the user will have to make a new backup
Method 2: Backing up company file into an external drive or flash drive
Another method that the user can apply is to backup the company file into an external drive or flash drive. The user will have to save the backup to a local drive and then copy it to the external drive. This could be done using the steps below:
To begin with, the user needs to move to the file menu and also choose the save copy or backup tab
After that, opt for the backup copy and hit next
The next step is to go for the local backup and also hit next
The user is supposed to select the save it now tab, when asked “where to save the backup copy” followed by hitting next
Once done with that, the user should browse to a location on the local drive and then tap on the save tab (Moreover, the user can also save the file to the desktop, which is a folder on C:\ drive)
Moving ahead, the user is supposed to minimize the QuickBooks desktop
Now, spot the backup file on the local drive
And also, right click the file and also select the copy tab
After that, open a windows explorer window
Followed by double clicking the drive letter that corresponds to the external drive or flash drive to open it
The last step is to right click on the file and also hit the past tab
Method 3: Resetting the password
If you are facing an error message that states: Your data has not been restored if you failed to enter the correct admin password, then you can follow the steps related to the automated password reset tool.
The first step is to download the automated password tool for QuickBooks desktop.
And then, choose the version of QuickBooks desktop installed
The next step is to enter the license number and business information used while registering QuickBooks and also hit next tab
After the user accepts the license agreement, the tool will auto download
Followed by, clicking on save, if asked to run or save the file
After that, the user needs to run the automated password reset tool and then enter the token number received via email
Once done with that, the user needs to choose the same QuickBooks version from the QuickBooks desktop products drop down
And also, choose the browse for company file and also select the company file for which the password is to be changed
Here, enter the correct company file admin user name.
After that enter the new password and also confirm the new password.
The last step is to select reset password to finish the process
Method 4: Restoring missing payroll data
If the error message “this QuickBooks file may be missing some of the payroll data that you have already sent to the payroll service”, then the user might have to restore the missing data before creating a new transaction. This can be done, by clicking on the send payroll data from the employees’ menu and also clicking on the send tab. The steps involved in this are:
At first, the user needs to Go to Employee menu and then select Send Payroll Data.
Now check the Items to send field. If the user have 0 paychecks for $0.00, then select Send tab.
To wind up!
Backing up company file is a must in QuickBooks desktop, to avoid any kind of data loss and further mess. Once you are thorough with the steps above, you probably will be able to get rid of the backup company file issues in QuickBooks desktop. If the error doesn’t get resolved for you, then simply get on the line with our team of qualified QuickBooks experts. Ring up to our QuickBooks professionals at our support number 1-800-615-2347, and let our professionals handle the situation on your behalf.
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